Return & Refund Policy

Last updated: February 17, 2026

Our Satisfaction Guarantee

We stand behind the quality of our work. If there's an issue with your order, we'll make it right.

Quality Issues

If you receive stickers with any of the following issues, contact us within 14 days of delivery:

  • Print defects (smudging, color bleeding, missing areas)
  • Cutting errors (wrong size, misaligned cuts)
  • Material defects (peeling laminate, bubbles)
  • Shipping damage

We will either reprint your order at no charge or issue a full refund, your choice.

Custom Products

Because all our stickers are custom-made to your specifications, we cannot accept returns for:

  • Change of mind after approval
  • Ordering the wrong size or quantity
  • Design changes after production starts
  • File issues that were present in your uploaded artwork

This is why we offer a free proof approval step - to catch any issues before printing.

Proof Approval

Before we print, you'll receive a digital proof showing exactly how your stickers will look. Once you approve the proof:

  • Production begins immediately
  • We print exactly what you approved
  • Changes cannot be made after approval

Please review your proof carefully - check spelling, colors, and sizing before approving.

How to Request a Refund

If you need a refund or reprint:

  1. Email us at stickersupplyshop@gmail.com
  2. Include your order number
  3. Describe the issue
  4. Attach photos if applicable

We typically respond within 2-4 hours during business hours and resolve issues within 24-48 hours.

Refund Timing

Once approved, refunds are processed within 3-5 business days. Depending on your payment method and bank, it may take an additional 5-10 business days to appear in your account.

Cancellations

Before proof approval: Full refund, no questions asked.

After proof approval: Orders cannot be cancelled as production begins immediately.

Contact Us

Questions about our return policy? Reach out anytime:

Email: stickersupplyshop@gmail.com